.reception-admin{font-family:DM Sans,sans-serif;background:#f5f3ef;min-height:100vh}.reception-admin *{box-sizing:border-box}.reception-admin .topbar{background:#1a1a1a;color:#fff;padding:0 32px;height:60px;display:flex;align-items:center;justify-content:space-between}.reception-admin .topbar-brand{display:flex;align-items:center;gap:12px}.reception-admin .topbar-logo-img{width:32px;height:32px;border-radius:8px;object-fit:cover;flex-shrink:0}.reception-admin .topbar-title{font-family:"DM Serif Display",serif;font-size:20px}.reception-admin .topbar-sub{font-size:12px;color:#9ca3af}.reception-admin .chat-link{font-size:13px;color:#d1d5db;text-decoration:none;border:1px solid #374151;padding:6px 14px;border-radius:20px;transition:all .15s}.reception-admin .chat-link:hover{border-color:#9ca3af;color:#fff}.reception-admin .signout-btn{font-family:DM Sans,sans-serif;font-size:13px;color:#9ca3af;background:transparent;border:1px solid #374151;padding:6px 14px;border-radius:20px;cursor:pointer}.reception-admin .signout-btn:hover{color:#fff;border-color:#9ca3af}.reception-admin .tabs{display:flex;gap:2px;padding:0 32px;background:#111}.reception-admin .tab{padding:12px 20px;font-size:13px;font-weight:500;color:#9ca3af;cursor:pointer;border-bottom:2px solid transparent;transition:all .15s;-webkit-user-select:none;user-select:none}.reception-admin .tab.active{color:#fff;border-bottom-color:#c8a87e}.reception-admin .tab:hover{color:#d1d5db}.reception-admin .page{max-width:1100px;margin:0 auto;padding:32px 24px}.reception-admin .stats{display:flex;gap:16px;margin-bottom:28px;flex-wrap:wrap}.reception-admin .stat-card{background:#fff;border-radius:14px;padding:18px 24px;flex:1;min-width:120px;box-shadow:0 1px 4px #0000000f}.reception-admin .stat-value{font-size:28px;font-weight:600;color:#1a1a1a}.reception-admin .stat-label{font-size:12px;color:#9ca3af;margin-top:4px}.reception-admin .toolbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;flex-wrap:wrap;gap:10px}.reception-admin .section-title{font-family:"DM Serif Display",serif;font-size:20px;color:#1a1a1a}.reception-admin .search-input{font-family:DM Sans,sans-serif;font-size:13px;padding:8px 14px;border:1.5px solid #e5e7eb;border-radius:20px;outline:none;width:220px;transition:border-color .15s}.reception-admin .search-input:focus{border-color:#1a1a1a}.reception-admin .filter-row{display:flex;gap:8px;margin-bottom:12px;flex-wrap:wrap}.reception-admin .filter-pill{padding:4px 12px;border-radius:99px;font-size:12px;font-weight:500;cursor:pointer;border:1.5px solid #e5e7eb;background:#fff;color:#374151}.reception-admin .filter-pill.active{border-color:#1a1a1a;background:#1a1a1a;color:#fff}.reception-admin .table-wrap{background:#fff;border-radius:16px;box-shadow:0 1px 4px #0000000f;overflow-x:auto}.reception-admin table{width:100%;border-collapse:collapse;min-width:900px}.reception-admin thead{background:#f9fafb}.reception-admin th{text-align:left;padding:12px 16px;font-size:11px;font-weight:600;color:#6b7280;text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid #f3f4f6}.reception-admin td{padding:13px 16px;font-size:13.5px;color:#374151;border-bottom:1px solid #f9fafb;vertical-align:middle}.reception-admin tr:last-child td{border-bottom:none}.reception-admin tr:hover td{background:#fafafa}.reception-admin .badge-id{font-size:11px;font-weight:600;background:#f3f4f6;color:#6b7280;padding:3px 8px;border-radius:6px;font-family:monospace}.reception-admin .badge-status{font-size:11px;font-weight:600;padding:3px 8px;border-radius:99px;white-space:nowrap}.reception-admin .badge-status.confirmed{background:#dcfce7;color:#15803d}.reception-admin .badge-status.rescheduled{background:#fef9c3;color:#854d0e}.reception-admin .badge-status.cancelled{background:#fee2e2;color:#b91c1c}.reception-admin .badge-status.ready{background:#dcfce7;color:#15803d}.reception-admin .badge-status.processing{background:#fef9c3;color:#854d0e}.reception-admin .badge-status.failed{background:#fee2e2;color:#b91c1c}.reception-admin .doc-error{font-size:11px;color:#b91c1c;margin-top:3px}.reception-admin .badge-source{font-size:10px;font-weight:500;padding:2px 7px;border-radius:99px}.reception-admin .badge-source.web{background:#e0f2fe;color:#0369a1}.reception-admin .badge-source.phone{background:#f3e8ff;color:#7e22ce}.reception-admin tr.row-cancelled td{opacity:.5}.reception-admin tr.row-rescheduled{background:#fffbeb}.reception-admin .booked-at{font-size:11.5px;color:#9ca3af}.reception-admin .edit-input{font-family:DM Sans,sans-serif;font-size:13px;padding:5px 9px;border:1.5px solid #6366f1;border-radius:8px;outline:none;width:100%;background:#eef2ff;color:#1a1a1a}.reception-admin .actions{display:flex;gap:8px;white-space:nowrap}.reception-admin .btn{font-family:DM Sans,sans-serif;font-size:12px;font-weight:500;padding:6px 13px;border-radius:8px;border:none;cursor:pointer;transition:all .15s ease}.reception-admin .btn:disabled{opacity:.5;cursor:not-allowed}.reception-admin .btn-edit{background:#eef2ff;color:#4f46e5}.reception-admin .btn-edit:hover{background:#e0e7ff}.reception-admin .btn-save{background:#dcfce7;color:#16a34a}.reception-admin .btn-save:hover{background:#bbf7d0}.reception-admin .btn-cancel-edit{background:#f3f4f6;color:#6b7280}.reception-admin .btn-cancel-edit:hover{background:#e5e7eb}.reception-admin .btn-delete{background:#fef2f2;color:#dc2626}.reception-admin .btn-delete:hover{background:#fee2e2}.reception-admin .btn-primary{background:#1a1a1a;color:#fff;font-size:13px;padding:9px 20px;border-radius:10px}.reception-admin .btn-primary:hover{background:#374151}.reception-admin .empty{text-align:center;padding:60px 20px;color:#9ca3af;font-size:14px}.reception-admin .loading{text-align:center;padding:60px 20px;color:#9ca3af}.reception-admin .spinner{width:28px;height:28px;border:3px solid #e5e7eb;border-top-color:#1a1a1a;border-radius:50%;animation:reception-spin .7s linear infinite;margin:0 auto 12px}@keyframes reception-spin{to{transform:rotate(360deg)}}.reception-admin .toast{position:fixed;bottom:24px;right:24px;background:#1a1a1a;color:#fff;padding:12px 20px;border-radius:12px;font-size:13px;box-shadow:0 4px 20px #0003;animation:reception-slide-up .2s ease;z-index:999}.reception-admin .toast.success{background:#16a34a}.reception-admin .toast.error{background:#dc2626}@keyframes reception-slide-up{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.reception-admin .overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:100}.reception-admin .confirm-box{background:#fff;border-radius:16px;padding:28px 32px;max-width:360px;width:90%;box-shadow:0 8px 40px #00000026}.reception-admin .confirm-title{font-size:16px;font-weight:600;color:#1a1a1a;margin-bottom:8px}.reception-admin .confirm-sub{font-size:13px;color:#6b7280;margin-bottom:20px}.reception-admin .confirm-actions{display:flex;gap:10px;justify-content:flex-end}.reception-admin .settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.reception-admin .settings-card{background:#fff;border-radius:16px;padding:28px;box-shadow:0 1px 4px #0000000f;margin-bottom:20px}.reception-admin .settings-card h3{font-family:"DM Serif Display",serif;font-size:17px;color:#1a1a1a;margin-bottom:20px;padding-bottom:12px;border-bottom:1px solid #f3f4f6}.reception-admin .field{margin-bottom:16px}.reception-admin .field label{display:block;font-size:12px;font-weight:600;color:#6b7280;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px}.reception-admin .field input[type=text],.reception-admin .field input[type=password],.reception-admin .field select,.reception-admin .field textarea{width:100%;font-family:DM Sans,sans-serif;font-size:14px;color:#111827;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:10px;padding:10px 14px;outline:none;transition:border-color .15s}.reception-admin .field input:focus,.reception-admin .field select:focus,.reception-admin .field textarea:focus{border-color:#1a1a1a;background:#fff}.reception-admin table select{font-family:DM Sans,sans-serif;font-size:12.5px;color:#111827;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:8px;padding:5px 8px;outline:none}.reception-admin .color-row{display:flex;align-items:center;gap:10px}.reception-admin .color-swatch{width:36px;height:36px;border-radius:8px;border:2px solid #e5e7eb;cursor:pointer;flex-shrink:0;padding:0}.reception-admin .color-hex{flex:1}.reception-admin .hint-box{background:#0d1b2a0a;border-radius:8px;padding:12px 14px;margin-bottom:16px;font-size:13px;color:#64748b}.reception-admin .logo-upload-area{border:2px dashed #e5e7eb;border-radius:12px;padding:24px;text-align:center;cursor:pointer;transition:all .15s}.reception-admin .logo-upload-area:hover{border-color:#1a1a1a;background:#f9fafb}.reception-admin .logo-upload-area.uploading{cursor:wait;opacity:.6}.reception-admin .logo-preview{width:80px;height:80px;border-radius:12px;object-fit:cover;margin:0 auto 12px;display:block;border:2px solid #e5e7eb}.reception-admin .logo-upload-label{font-size:13px;color:#6b7280}.reception-admin .logo-upload-label strong{color:#1a1a1a}.reception-admin .preview-card{border-radius:16px;overflow:hidden;box-shadow:0 2px 12px #0000001a;margin-top:8px}.reception-admin .preview-header{padding:16px 20px;display:flex;align-items:center;gap:12px}.reception-admin .preview-avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0}.reception-admin .preview-name{font-size:15px;font-weight:600}.reception-admin .preview-status{font-size:11px;opacity:.6;margin-top:2px}.reception-admin .preview-body{padding:16px 20px;font-size:13px}.reception-admin .settings-footer{margin-top:4px;display:flex;justify-content:flex-end}.reception-admin .login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:#f5f3ef}.reception-admin .login-box{background:#fff;border-radius:20px;padding:40px 36px;width:380px;box-shadow:0 4px 32px #0000001a}.reception-admin .login-logo{font-size:32px;text-align:center;margin-bottom:8px}.reception-admin .login-logo-img{width:56px;height:56px;border-radius:12px;object-fit:cover;display:block;margin:0 auto}.reception-admin .login-title{font-family:"DM Serif Display",serif;font-size:22px;text-align:center;color:#1a1a1a;margin-bottom:4px}.reception-admin .login-sub{font-size:13px;color:#9ca3af;text-align:center;margin-bottom:28px}.reception-admin .login-field{margin-bottom:14px}.reception-admin .login-field label{display:block;font-size:12px;font-weight:600;color:#6b7280;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px}.reception-admin .login-field input{width:100%;font-family:DM Sans,sans-serif;font-size:14px;color:#111827;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:10px;padding:11px 14px;outline:none;transition:border-color .15s}.reception-admin .login-field input:focus{border-color:#1a1a1a;background:#fff}.reception-admin .login-btn{width:100%;font-family:DM Sans,sans-serif;font-size:14px;font-weight:600;background:#1a1a1a;color:#fff;border:none;border-radius:10px;padding:12px;cursor:pointer;margin-top:8px;transition:background .15s}.reception-admin .login-btn:hover{background:#374151}.reception-admin .login-btn:disabled{background:#d1d5db;cursor:not-allowed}.reception-admin .login-error{font-size:13px;color:#dc2626;background:#fef2f2;border:1px solid #fecaca;border-radius:8px;padding:8px 12px;margin-bottom:14px;text-align:center}@media (max-width: 700px){.reception-admin .topbar{padding:0 16px}.reception-admin .topbar-title{font-size:16px}.reception-admin .tabs{padding:0 8px;overflow-x:auto;gap:0}.reception-admin .tab{padding:12px 14px;font-size:12px;white-space:nowrap}.reception-admin .page{padding:16px 12px}.reception-admin .stats{flex-direction:column;gap:10px}.reception-admin .toolbar{flex-direction:column;align-items:flex-start}.reception-admin .search-input{width:100%}.reception-admin table{min-width:640px}.reception-admin th,.reception-admin td{padding:10px 12px;font-size:12px}.reception-admin .actions{flex-direction:column;gap:6px}.reception-admin .settings-grid{grid-template-columns:1fr;gap:0}}.reception-chat-page{font-family:DM Sans,sans-serif;background:#f5f3ef;min-height:100vh;min-height:100dvh;display:flex;align-items:center;justify-content:center}.reception-chat-page *{box-sizing:border-box}.reception-chat-page .shell{width:420px;height:680px;background:#fff;border-radius:24px;box-shadow:0 4px 40px #0000001a;display:flex;flex-direction:column;overflow:hidden}@media (max-width: 480px){.reception-chat-page{align-items:stretch;justify-content:stretch;background:#fff;padding:0}.reception-chat-page .shell{width:100%;height:100vh;height:100dvh;border-radius:0;box-shadow:none}}.reception-chat-page .header{padding:20px 24px 16px;background:#1a1a1a;color:#fff;display:flex;align-items:center;gap:14px;flex-shrink:0}.reception-chat-page .avatar{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#c8a87e,#8b6844);display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0;overflow:hidden}.reception-chat-page .avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%}.reception-chat-page .header-info{flex:1;min-width:0}.reception-chat-page .business-name{font-family:"DM Serif Display",serif;font-size:17px;letter-spacing:.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reception-chat-page .status-row{display:flex;align-items:center;gap:6px;margin-top:3px}.reception-chat-page .dot{width:7px;height:7px;border-radius:50%;background:#4ade80;animation:reception-pulse 2s infinite}@keyframes reception-pulse{0%,to{opacity:1}50%{opacity:.5}}.reception-chat-page .status-text{font-size:12px;color:#9ca3af;font-weight:300}.reception-chat-page .hours-pill{font-size:11px;color:#d1d5db;background:#ffffff14;border:1px solid rgba(255,255,255,.12);border-radius:20px;padding:4px 10px;white-space:nowrap;flex-shrink:0}.reception-chat-page .messages{flex:1;overflow-y:auto;padding:20px 18px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.reception-chat-page .messages::-webkit-scrollbar{width:4px}.reception-chat-page .messages::-webkit-scrollbar-thumb{background:#e5e7eb;border-radius:4px}.reception-chat-page .msg-row{display:flex;align-items:flex-end;gap:8px}.reception-chat-page .msg-row.user{flex-direction:row-reverse}.reception-chat-page .bot-icon{width:28px;height:28px;border-radius:50%;background:#1a1a1a;color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;margin-bottom:2px}.reception-chat-page .bubble{max-width:75%;padding:10px 14px;border-radius:18px;font-size:14px;line-height:1.55;white-space:pre-wrap}.reception-chat-page .bubble.bot{background:#f3f4f6;color:#111827;border-bottom-left-radius:6px}.reception-chat-page .bubble.user{background:#1a1a1a;color:#fff;border-bottom-right-radius:6px}.reception-chat-page .time-label{font-size:10px;color:#9ca3af;text-align:center;margin:4px 0}.reception-chat-page .typing{display:flex;align-items:center;gap:4px;padding:4px 0}.reception-chat-page .typing span{width:6px;height:6px;border-radius:50%;background:#9ca3af;animation:reception-bounce 1.2s infinite ease-in-out}.reception-chat-page .typing span:nth-child(2){animation-delay:.2s}.reception-chat-page .typing span:nth-child(3){animation-delay:.4s}@keyframes reception-bounce{0%,80%,to{transform:translateY(0)}40%{transform:translateY(-6px)}}.reception-chat-page .booking-card{background:#f0fdf4;border:1.5px solid #86efac;border-radius:14px;padding:12px 14px;font-size:13px;color:#166534;max-width:85%;margin-left:36px}.reception-chat-page .booking-card .card-title{font-weight:600;font-size:13px;display:flex;align-items:center;gap:6px;margin-bottom:8px;color:#15803d}.reception-chat-page .booking-card .card-row{display:flex;gap:6px;margin-top:4px;font-size:12.5px;color:#166534}.reception-chat-page .booking-card .card-label{color:#4ade80;font-weight:500;min-width:50px}.reception-chat-page .booking-id{margin-top:8px;padding-top:8px;border-top:1px solid #bbf7d0;font-size:11px;color:#16a34a;letter-spacing:.05em}.reception-chat-page .quick-replies{padding:0 18px 12px;display:flex;gap:8px;flex-wrap:wrap;flex-shrink:0}.reception-chat-page .qr-btn{font-family:DM Sans,sans-serif;font-size:12px;color:#374151;background:#fff;border:1.5px solid #e5e7eb;border-radius:20px;padding:6px 12px;cursor:pointer;transition:all .15s ease;white-space:nowrap}.reception-chat-page .qr-btn:hover{border-color:#1a1a1a;color:#1a1a1a}.reception-chat-page .input-area{padding:12px 16px 16px;border-top:1px solid #f3f4f6;display:flex;gap:10px;align-items:flex-end;flex-shrink:0}.reception-chat-page .text-input{flex:1;font-family:DM Sans,sans-serif;font-size:14px;color:#111827;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:22px;padding:10px 16px;resize:none;outline:none;line-height:1.4;max-height:100px;overflow-y:auto;transition:border-color .15s ease}.reception-chat-page .text-input:focus{border-color:#1a1a1a;background:#fff}.reception-chat-page .text-input::placeholder{color:#9ca3af}.reception-chat-page .send-btn{width:40px;height:40px;border-radius:50%;background:#1a1a1a;border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .15s ease,background .15s ease}.reception-chat-page .send-btn:hover:not(:disabled){background:#374151;transform:scale(1.05)}.reception-chat-page .send-btn:disabled{background:#d1d5db;cursor:not-allowed}.reception-chat-page .send-btn svg{width:18px;height:18px}.reception-chat-page .error-bubble{font-size:12px;color:#dc2626;background:#fef2f2;border:1px solid #fecaca;border-radius:12px;padding:8px 12px;max-width:80%}